Privacy Policy

Welcome to Banana Island Adventure Park. Al Rayyan Property Management is committed to protecting your privacy and ensuring that your personal data is handled with care and responsibility. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or participate in activities at the Park.

1. Data Collection

When you purchase tickets through our website, we collect the following personal information:

• Full Name: Required for identifying and verifying the booking.
• Payment Information: Required to process your payment for services.
• Date and Time of Visit: Required to manage bookings and ensure availability for your chosen activity.

2. Use of Data

The personal information we collect is used for the following purposes:

• Processing Bookings: To confirm your reservations and manage your visit to the Park.
• Payment Processing: To facilitate secure transactions for services you purchase.
• Customer Service: To communicate with you regarding your booking, answer your inquiries, and provide customer support.
• Legal Compliance: To fulfill any legal obligations or respond to lawful requests from public authorities.

3. Data Sharing and Transfer

We do not sell, trade, or otherwise transfer your personal data to outside parties except as necessary for the performance of services you have requested. This may include sharing your payment information with payment processors to facilitate your transactions. Your data may also be shared with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

4. Data Retention

Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Payment information will be securely stored only for as long as required by law or for record-keeping purposes.

5. Data Security

We implement a variety of security measures to protect your personal information. This includes using secure servers and encryption technologies to ensure that your data is protected from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also object to the processing of your data or request the restriction of processing under certain circumstances. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Banana Island Adventure Park
PO Box 23919, Doha, State of Qatar
reservations.doha@anantara.com
+974 40405050

9. Governing Law

This Privacy Policy is governed by the laws of Qatar. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Qatar.
By using our website or participating in Park activities, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

10. Direct marketing

With your consent, we may send you direct marketing communications. If you have opted in to receive marketing communications, we may contact you by electronic messages (email, SMS, or website), by mail or other means that you share with us. You have the right to withdraw consent at any time by contacting us or clicking the unsubscribe link in our marketing messages.